Privacy Policy

1. Introduction

In this document, we inform you about the entity responsible for processing your Data, the Data we collect when you browse our websites and use our services, the purposes for which we process this Data, and—where applicable—the entities to which we transfer your Data. We also explain the retention period for your Data, the legal basis for this processing (to the extent such a basis is required), and the rights you may exercise against us regarding the processing of your Data. This Data Protection Notice applies to all Data we already hold about you or that you may provide to us in the future. Please note that we may update this Notice at any time. The current version published on our website shall prevail.

“Personal data” means any information relating to an identified or identifiable natural person (hereinafter “Personal Data”). Examples include name, address, telephone number, email address and, where applicable, IP addresses and device IDs. The term “Data” in this Notice covers both Personal Data and anonymized or non-personal data. The term “processing” refers to any operation performed on Data—such as collection, recording, use, transformation, disclosure, storage or erasure—by any means or procedure (hereinafter “Processing”).

Before providing us with the Personal Data of other individuals, please ensure they have read this Notice and only share their Personal Data if permitted by applicable data-protection law.

2. Name and Address of the Data Controller

The controller responsible for Processing in accordance with this Notice is

Cabinet Dentaire du Thônex

Dr. Nizamaldin Yasen and Dr. Jaikin Carmen

Avenue Adrien-Jeandin 8, 1226 Thônex, Switzerland

Tel.: +41 22 329 27 43

cabinetdentairethonex@bluewin.ch

3. Categories of Data Processed

When you visit our website, use our services, or contact us, we collect certain Data—normally obtained directly from you. Personal Data we may process includes:

Data obtained or disclosed during your website visit or use of our services, such as IP and MAC addresses or device IDs, cookies, pages viewed, search terms entered, form entries, ratings, date/time and duration of visits, clicks, referrers/exit URLs, browser and device type, operating system, Internet service provider, and amount of data transferred.
Data exchanged when you contact us by post, phone, email, contact form, etc. (for example, name, contact details, gender, marital status, date of birth, professional title, photo, colleagues, language, payment information).
Data provided when subscribing to a newsletter or downloading files (e.g. software), notably email address and name.
Data supplied when creating a customer account for online purchases and in connection with orders (e.g. username, password, chosen payment method, delivery address).
Data related to offers and concluded contracts (contract date, type and content, contracted product, parties, duration, value, amendments, payment details, contact persons, billing and correspondence addresses, customer feedback, terminations, disputes, etc.).
Data provided via the comment function (e.g. email address, chosen username if not posting anonymously, and your IP address).
Data you submit when participating in contests, surveys, or similar operations.

Unless you register (e.g. for a newsletter or online shop), we generally cannot link usage-generated Data to a specific individual. However, in certain cases, such linkage may become possible if combined with other Data. Information you provide via the contact form or comments may include sensitive data (e.g. health information), which you have voluntarily disclosed.

4. Purposes of Processing

To the extent permitted by law, we process Personal Data for the following purposes:

Preparation, conclusion, performance, and handling of contracts
Offering, developing, improving our services, launching new services, operating, maintaining, optimizing, and securing our services and infrastructure
Managing user accounts, identity checks, logins, and other authentications
Maintaining and developing customer relationships, communication with customers and third parties, promotions, advertising and marketing, personalized services and content
Quality control and generating statistics
Compliance with legal or regulatory obligations, internal policies, enforcement of rights, civil, criminal, or administrative proceedings, complaints handling, abuse prevention, investigations, and cooperation with authorities

5. Legal Basis

Where required by applicable data-protection law, we rely on the following legal bases for the aforementioned processing:

Performance of a contract
Compliance with a legal obligation
Consent obtained via localsearch or a third party
Legitimate interests of localsearch or third parties, in particular:
- Provision of services
- Advertising and marketing
- Customer relationship management and communication with users
- User management, identity checks, logins
- Compliance with legal or regulatory obligations, enforcement of rights, proceedings, complaints, investigations, and responding to authorities

6. Disclosure and Transfer of Data

We may disclose or transfer Data as follows:

Data Processors

We may engage third-party service providers (e.g. IT services, application hosting, management, mailing) who process and store Data on our behalf. We contractually require them to comply with data-protection law and process Data according to our standards. They may be located in any country, including Switzerland, Germany, Israel, and the United States.

Contractual Partners

We may share Data with distribution partners, service providers, financial institutions, etc., for contract fulfillment, service provision, marketing, usage analysis, and payment processing. Prospective buyers or investors in our business units or companies may also receive Data. These partners may process Data for their own purposes but are bound by applicable data-protection laws. They may be located in Switzerland, EU/EEA countries, or the United States.

Authorities

We may disclose Data to authorities, official bodies, or other third parties when required by law or when we believe disclosure is necessary.

7. Retention Period

We retain Personal Data only as long as necessary to fulfill the purposes for which it was collected. Certain Data are subject to statutory retention requirements of ten years or more, which we observe. We may also retain Data for the applicable statute-of-limitations periods (often five to ten years). However, we generally delete usage-generated Data (logs, analytics, etc.) as soon as they are no longer needed for our services, unless longer retention is required or permissible. Anonymized data may be retained indefinitely.

8. Data Security

We implement appropriate organizational and technical security measures to protect your Data against accidental or intentional manipulation, loss or destruction, and unauthorized third-party access. Our security measures are continuously improved in line with technological advances.

9. Your Rights

You have the right of access to your Personal Data. You may also request that we correct or delete your Personal Data, or restrict its processing and use, and you may object to such processing. Generally, you must clearly prove your identity before exercising these rights. If you have consented to processing, you may withdraw your consent at any time. In certain cases, you have the right to receive your data in a structured, commonly used, machine-readable format to continue using it or transfer it elsewhere. Requests should be sent to the address above. We may limit these rights to the extent permitted by law. Please note that erasure of your Data may affect your ability to use certain services.

You also have the right to lodge a complaint with the competent data-protection authority. In Switzerland, this is the Federal Data Protection and Information Commissioner; in Liechtenstein, it is the Office of Data Protection.

10. Cookies, Web Analytics and Tracking Tools

We use standard technologies to collect, record, and analyze Data when you visit our website and use our services. This includes cookies, which identify your browser or device. Cookies are small files stored on your computer or device by your browser. They can store information such as user preferences. We use session cookies necessary for core functions—they are deleted when you close your browser—and persistent cookies that remain longer to help us improve our website and services and deliver tailored offers.

You can block or delete cookies in your browser settings, but this may limit your use of certain features. Clearing cookies also removes any opt-out cookies you set, so you may need to re-opt-out on your next visit. We also use third-party analytics and tracking tools to measure usage, personalize services, and display targeted advertising. Data processing by such tools is subject to the third parties’ own privacy policies.

Under applicable law, we may store cookies that are strictly necessary for site operation without user consent. For all other cookie types, we require user permission. This site uses various cookie types, some of which are set by third parties appearing on our pages. You can change or withdraw your consent at any time on our website.

Your consent applies to the following domain: www.cabinetdentairethonex.ch